We highly value your trust and we adhere to ensure your privacy and all the information you provide are secured.
Effective Date: August 11, 2026
Last Update: August 13, 2026
Remodeling Contractor Pro (“Remodeling Contractor Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website at www.remodelingcontractorpro.com (the “Website”), submit information through our forms, communicate with us, participate in our SMS/text messaging program, or use our products or services.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Visit or use our Website;
Complete a contact, quote, estimate, consultation, inquiry, or other online form;
Request information about our products or services;
Contact us by telephone, email, text message, or other means;
Subscribe or opt in to communications from us;
Purchase or inquire about products or services; or
Otherwise communicate or interact with us.
Depending on your interaction with us, the information we may collect includes:
Your name;
Email address;
Telephone or mobile telephone number;
Mailing or physical address;
Information about your construction, remodeling, ADU, or other project;
Information contained in your inquiries or service requests;
Information you provide in communications or forms;
Transaction or billing information, where applicable;
Information regarding products or services you request or purchase;
Communication preferences, including SMS/text messaging preferences;
Records of consent to receive communications; and
Other information you voluntarily provide.
We may also automatically collect certain information when you visit our Website, including information about your device, browser, IP address, pages visited, referring website, and how you interact with our Website.
2. How We Use Information
We may use the information we collect for legitimate business purposes, including to:
Provide, maintain, and operate our Website;
Respond to inquiries, estimate requests, consultation requests, and other communications;
Provide requested products and services;
Schedule appointments or consultations;
Process transactions;
Communicate with you regarding your inquiries, requests, projects, transactions, or services;
Provide customer support;
Improve our Website, products, services, and customer experience;
Understand Website usage and visitor behavior;
Maintain Website and information security;
Prevent fraud or misuse;
Send transactional, administrative, appointment, project, and service-related communications;
Send email marketing communications where permitted by law;
Send marketing and promotional SMS/text messages when you have affirmatively opted in or when otherwise permitted by applicable law;
Maintain records relating to SMS consent, communication preferences, opt-out requests, and messaging administration;
Provide promotions, special offers, and information about our products and services;
Comply with applicable laws and legal obligations; and
Protect our rights, property, safety, and the rights and safety of others.
Where permitted by applicable law, we may also send marketing emails containing company news, promotions, special offers, or information about products and services that may be of interest to you.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the applicable email.
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional, administrative, project-related, appointment-related, or service-related communications that are necessary or appropriate in connection with services you have requested.
4. SMS/Text Messaging Program
4.1 Overview of Our SMS Program
Remodeling Contractor Pro may communicate with customers and prospective customers by SMS, MMS, or other text messaging technologies.
Depending on your interaction with us and the consent you provide, text messages may include:
Responses to inquiries, estimate requests, and consultation requests;
Appointment confirmations, reminders, and scheduling communications;
Communications relating to an active remodeling, construction, ADU, or other project;
Customer service and account-related communications;
Follow-up communications concerning products or services in which you expressed interest;
Remodeling, construction, and ADU service information;
Promotions, discounts, incentives, and special offers;
New or featured services;
Company announcements; and
Other marketing or promotional communications from Remodeling Contractor Pro.
Participation in our marketing SMS/text messaging program is voluntary.
Transactional, informational, customer-service, or project-related text messages may be treated separately from recurring marketing text messages depending on the nature of the communication, your request, your relationship with us, and applicable law.
4.2 How Users Opt In to Marketing Text Messages
We obtain consent to send recurring marketing and promotional text messages through an affirmative opt-in process.
When you provide a mobile telephone number through an applicable form on our Website, you may be presented with a separate SMS/text messaging consent checkbox.
The SMS marketing consent checkbox will not be pre-selected.
Providing your mobile telephone number alone does not automatically enroll you in our recurring marketing SMS program where a separate SMS consent option is presented.
To opt in through an applicable Website form, you generally must:
Enter your mobile telephone number;
Review the SMS consent disclosure displayed with or near the form;
Affirmatively select the SMS/text messaging consent checkbox; and
Submit the form.
By affirmatively selecting the SMS consent checkbox and submitting the form, you authorize Remodeling Contractor Pro to send recurring marketing and promotional text messages to the mobile telephone number you provided.
Messages may be sent using automated technology, an automated messaging system, or similar technology where permitted by applicable law.
Your consent applies only to the telephone number you provide and to communications covered by the consent disclosure presented to you.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Remodeling Contractor Pro.
You may request information, request an estimate or consultation, or purchase our services without agreeing to receive recurring marketing text messages.
We may also obtain SMS consent through other lawful affirmative methods, including where you expressly request or agree to receive text messages during an interaction with one of our representatives. When required, we will provide the applicable SMS disclosures at the time consent is requested.
4.3 SMS Consent Disclosure at the Point of Opt-In
The name Remodeling Contractor Pro as the sender;
That you are agreeing to receive recurring marketing and promotional text messages;
That messages may be sent using automated technology where applicable;
That message frequency varies;
That message and data rates may apply;
That consent is not a condition of purchase;
That you may opt out by replying STOP;
That you may obtain assistance by replying HELP; and
Links or references to our Privacy Policy and applicable Terms and Conditions.
The exact wording or format of the disclosure may vary depending on the form, campaign, service provider, or method of enrollment, but we intend to provide the disclosures required for the applicable messaging program.
By affirmatively opting in, you acknowledge that you reviewed the SMS disclosure presented at the time of enrollment and voluntarily elected to receive the applicable messages.
Message frequency varies.
The number and frequency of messages you receive may depend on:
Whether you have an active inquiry, estimate, consultation, or appointment;
Whether you have an active remodeling, construction, or ADU project;
Your interactions with Remodeling Contractor Pro;
The types of communications you have requested or consented to receive;
Available promotions or marketing campaigns; and
Other relevant circumstances.
You may receive more than one message in connection with an inquiry, estimate, appointment, consultation, project update, customer-service matter, or other active interaction.
Marketing and promotional messages may be sent on a recurring basis.
Unless a specific frequency is stated in the applicable opt-in disclosure, there is no guaranteed number of marketing messages that will be sent during a particular day, week, or month.
The applicable opt-in form will disclose “Message frequency varies” or another appropriate description of the expected message frequency.
If a specific messaging campaign has a predetermined or maximum frequency, we may disclose that frequency separately at the point of enrollment.
4.5 Confirmation of SMS Enrollment
The confirmation message may include:
Identification of Remodeling Contractor Pro;
Confirmation that you enrolled in text messaging;
Information regarding message frequency;
Notice that message and data rates may apply;
Instructions for opting out by replying STOP; and
Instructions for obtaining assistance by replying HELP.
Consent to receive recurring marketing text messages is separate from merely providing your telephone number or communicating with our business.
For example, merely:
Providing your telephone number;
Requesting an estimate;
Requesting a consultation;
Submitting a contact form;
Calling our business;
Emailing us; or
Purchasing products or services
does not, by itself, constitute enrollment in our recurring marketing SMS program where a separate affirmative marketing SMS consent mechanism is provided.
Your consent to Remodeling Contractor Pro does not constitute consent to receive marketing text messages from unrelated third parties.
4.7 Records of SMS Consent
These records may be used to:
Administer our SMS program;
Document when and how consent was obtained;
Maintain compliance records;
Process opt-out and HELP requests;
Resolve disputes;
Prevent unwanted messages;
Protect against fraud or misuse; and
Comply with applicable law.
Records may include:
Your mobile telephone number;
The date and time you opted in;
The date and time you opted out;
The Website page, form, advertisement, or other method through which consent was obtained;
The consent language presented at the time of enrollment;
The version of the applicable disclosure;
Your affirmative action indicating consent;
Your SMS subscription status;
Opt-out requests;
HELP requests;
Relevant message history; and
Other information reasonably necessary to administer and document your SMS preferences.
Your wireless carrier may impose charges for sending or receiving SMS, MMS, or other text messages or for associated data usage according to your wireless plan.
Remodeling Contractor Pro does not control and is not responsible for charges imposed by your wireless carrier.
4.9 How to Opt Out of SMS/Text Messages
The easiest way to unsubscribe is to reply:
STOP
to a text message from Remodeling Contractor Pro.
We may also recognize other commonly understood opt-out keywords or requests where supported by our messaging platform.
You may also revoke your consent through another reasonable method, including by directly contacting Remodeling Contractor Pro and clearly informing us that you no longer wish to receive the applicable text messages.
You may contact us at:
Phone: 818-941-5577
Email: hello@remodelingcontractorpro.com
We will honor valid opt-out and revocation requests as required by applicable law.
After you submit an opt-out request, we may send a single confirmation message stating that your request has been received or processed.
After the applicable opt-out request has been processed, we will stop sending messages covered by that revoked consent unless:
You subsequently provide consent again; or
A message is otherwise permitted by applicable law.
A request to stop receiving automated calls or text messages may apply more broadly than a particular marketing campaign where required by applicable law.
Opting out of marketing communications does not necessarily prevent communications that do not require your consent under applicable law or communications that you separately request or initiate.
4.10 Re-Enrollment After Opting Out
A previous opt-in does not authorize us to disregard a later opt-out or revocation request.
If you subsequently provide valid consent again, messages may resume consistent with that new consent.
4.11 SMS Help and Support
For assistance regarding the SMS program, reply:
HELP
to a text message from Remodeling Contractor Pro.
You may also contact us at:
Phone: 818-941-5577
Email: hello@remodelingcontractorpro.com
4.12 Changes to Your Mobile Number
If you change, transfer, surrender, deactivate, or otherwise stop using the mobile telephone number associated with your SMS enrollment, you should notify us or unsubscribe before discontinuing use of the number.
You represent that the telephone number you provide belongs to you or that you are otherwise authorized to provide the number and consent to receive communications at that number.
You may request information, obtain an estimate, request a consultation, purchase products or services, or otherwise do business with Remodeling Contractor Pro without agreeing to receive recurring marketing SMS/text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
This restriction does not prevent us from providing information to vendors, processors, or service providers that assist us in operating and administering our SMS program on our behalf.
Such service providers may include:
SMS and messaging platforms;
Telecommunications providers;
Messaging aggregators;
Wireless carriers;
Customer relationship management providers;
Website and technology providers; and
Other vendors that support our communications systems.
These service providers may process SMS-related information only as reasonably necessary to provide services to us, deliver or administer our communications, maintain security, prevent fraud or abuse, comply with legal requirements, or otherwise act on our behalf.
We may also disclose information where required by applicable law, legal process, court order, governmental request, or to protect our legal rights.
Wireless carriers are not responsible for delayed or undelivered messages.
Remodeling Contractor Pro cannot guarantee that every message will be successfully or immediately delivered.
We may also update these SMS provisions to reflect changes in our practices, services, technology, carrier requirements, or applicable law.
Changes to these provisions will not be used to retroactively expand the scope of marketing consent where additional consent is required by applicable law.
5. Cookies and Similar Technologies
Our Website may use cookies, web beacons, pixels, analytics tools, and similar technologies to improve functionality, understand Website usage, remember preferences, analyze traffic, and support marketing and advertising activities.
Cookies are small data files placed on your device when you visit a website. Your browser may allow you to control or disable certain cookies.
Disabling cookies may affect certain Website functionality.
Third-party service providers, including analytics and advertising providers, may also use cookies or similar technologies on our Website subject to their own privacy policies.
6. Analytics and Third-Party Services
We may use third-party service providers to help us operate, maintain, analyze, market, and improve our Website and business.
These providers may assist with:
Website hosting;
Analytics;
Advertising;
Marketing;
Email communications;
SMS/text messaging;
Customer relationship management;
Payment processing;
Customer service;
Website functionality; and
Other business operations.
These providers may have access to personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.
7. Payment Information
If you make a purchase or transaction through our Website, you may be required to provide payment or billing information.
Payment transactions may be processed through third-party payment processors.
We do not intend to retain complete payment card information on our own servers except where necessary and permitted for legitimate business, legal, security, or transactional purposes.
Third-party payment processors may collect and process payment information according to their own privacy policies and terms.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
Where appropriate, information transmitted through our Website may be protected using SSL/TLS encryption or similar security technologies.
However, no method of transmitting or storing information electronically is completely secure. We therefore cannot guarantee absolute security.
9. Information Sharing and Disclosure
We do not sell or trade your personally identifiable information.
We may disclose information to service providers and other third parties when reasonably necessary to operate our business or provide services to you.
These parties may include providers of:
Website hosting;
Payment processing;
Analytics;
Advertising and marketing;
Email communications;
SMS/text messaging;
Customer relationship management;
Customer service;
Technology services; and
Other business services.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, subpoenas, court orders, or legal processes;
Respond to governmental requests;
Enforce our agreements and policies;
Protect our rights or property;
Protect the safety of our customers, users, employees, or others;
Investigate fraud or security concerns; or
Prevent or address unlawful or potentially unlawful activity.
We may also transfer information as part of an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.
We may share aggregated or de-identified information that does not reasonably identify individual users for legitimate business, analytics, advertising, or research purposes.
Special Treatment of Mobile and SMS Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide SMS-related information to vendors and service providers when reasonably necessary for them to operate, administer, deliver, secure, or support communications on our behalf.
10. California Privacy Rights
If you are a California resident, you may have certain rights under applicable California privacy laws.
Depending on the circumstances and applicable law, these rights may include the right to:
Request information regarding categories of personal information we collect, use, disclose, sell, or share;
Request access to certain personal information;
Request deletion of personal information, subject to applicable exceptions;
Request correction of inaccurate personal information;
Opt out of certain sales or sharing of personal information, where applicable; and
Exercise applicable privacy rights without unlawful discrimination.
We may need to verify your identity before responding to certain requests.
To submit a privacy request, please contact us using the information provided in the Contact Us section below.
11. Children’s Privacy
Our Website and services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 through our Website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
12. Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies and terms of any third-party website or service you visit.
13. Your Choices and Rights
Depending on applicable law, you may have choices regarding how your personal information is used.
You may:
Unsubscribe from marketing emails;
Opt out of marketing SMS/text messages by replying STOP;
Revoke SMS consent through another reasonable method by clearly communicating your request to us;
Request assistance regarding SMS messages by replying HELP;
Request information regarding personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of information where permitted by law; and
Contact us regarding privacy-related questions or concerns.
Certain communications that do not require consent under applicable law, or communications that you separately initiate or request, may continue notwithstanding an opt-out from marketing communications.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, messaging programs, or legal requirements.
When we update this Privacy Policy, we will post the revised version on this page and update the Effective Date and Last Updated dates above.
Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.
Changes to this Privacy Policy will not be used to retroactively expand the scope of your SMS marketing consent where additional consent is required by applicable law.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS/text messaging program, please contact us:
Remodeling Contractor Pro
4234 Ellenita Ave
Tarzana, CA 91356
Email: hello@remodelingcontractorpro.com
Phone: 818-941-5577
For SMS-related requests, you may also reply STOP to unsubscribe or HELP for assistance.